FAQ
Can I get a replacement Rockdoor?
In the unlikely event you need a replacement Rockdoor we keep all the designs, colours and measurements for your composite door on our computer so another could be with you within 15 days without any additional information. Terms ans Conditions apply.
Guarantee
Your Rockdoor guarantee will last for 10 years from date of installation. To obtain a guarantee please contact your local installer. Terms and Conditions apply.
How secure is Rockdoor?
Rockdoor is so strong that even the police couldn’t break in! (Door that beat the bobbies). Rockdoors are designed to be one of the most secure domestic door sets on the market. Achieving PAS 23 & 24 and Secured by Design, Rockdoor ensures that your safety and security are our number 1 priority. Recent ACAS tests also proved that Rockdoor was 35% stronger than other composite doors on the market.
Are Rockdoor French Doors stronger than other upvc French Doors on the market?
Normal upvc French doors that are widely available are known for being easy to break into, as security is often sacrificed in order to achieve a low price. If you have these doors installed you are leave yourselves vulnerable to break ins.
French Doors and Patio Doors from Rockdoor are designed with security as a priority, making them practically impossible to break in.
What maintenance will my Rockdoor need?
Rockdoor entrance doors are totally maintenance free and will last for years to come. All they need is the occasion wipe down with warm soapy water. Do not use any abrasives cleaners incase of an adverse reaction with the door materials.
What sizes do Rockdoors come in?
Rockdoor is made-to-measure master piece, so whatever the size of your front door or back door we can fit it perfectly. Your installer will measure to your exact requirements as well as taking into consideration side units and fan lights where appropriate. Double doors are also available upon request, please ask your local installer for details.
Will a Rockdoor discolour?
Rockdoor has stabilisers in the finish to stop it being affected by sunlight so it won’t fade or discolour. Therefore the factory finished colour will stay in good condition for years to come.
Will the finish chip or peel?
No, the factory finish will stay looking good for the life of the door. Rockdoors are not a painted finish as other doors on the market.
Will my door warp or bend?
No, White doors aren’t affected by temperature fluctuations, and all our wood effect Rockdoor composite doors come with the exclusive Heat Shield technology as standard.
Do Rockdoor manufacture side frame, flag frames or fan lights?
Yes, Rockdoor manufacture composite doors with a wide variety of side frames, flag frames, fan lights and arched tops which will perfectly match the colour of your door. Your installer will discuss what's available in more detail.