Cookies & Privacy Notice
How we handle & process your personal information.
Enquiry information
We understand that sharing personal information, such as your postcode and contact details can be quite daunting, however, at Rockdoor we will only ever ask for information that is crucial to us processing your request.
The information that we collect allows us to:
- Find a Rockdoor installer nearest to you
- Keep you informed of any improvements in our services, typically by email.
- Understand and improve the user experience of our website
We may also use your information for marketing purposes, such as sending tailored promotions, updates, and offers. You can opt out at any time.
Cookie Policy
To help us improve the way our website works and understand the need of our customers, we use various Cookies, an explanation of what a Cookie is and examples of how they are used can be found below.
Essential Cookies
Essential Cookies are not harmful to any computer or device they simply allow Rockdoor.com to function at its best, this includes helping pages load quickly, so you don’t have to wait longer than you should have to for the information you want.
What are Cookies?
Cookies are very small files containing information that’s stored on your computer or within your browser. A Cookie simply enables us to recognise if you have visited Rockdoor.com before, and what pages you found most and least useful, this information can help us to improve your experience when visiting our website to find out more about our range of composite doors. Cookies are anonymous and we do not use the information to identify you as an individual. Some are essential, some are not, but they all help us understand how visitors use Rockdoor.com and allow us to improve our service going forward. Below are a few examples of the different cookies that we currently use on Rockdoor.com.
Information Cookies
As the name suggests, Information Cookies give Rockdoor anonymous information as to how a customer is using the website, such as how many times a page is visited, how long they visit the website for and much more. Information Cookies are basically there to help us improve the user experience of our website.
Third Party Cookies
At Rockdoor.com we have a few instances where videos are embedded on tools such as Vimeo and YouTube and you may be sent cookies from these websites, unfortunately, we do not control the settings of these cookies, as with all the Cookies we use, third party Cookies will not harm your computer or device you are viewing Rockdoor.com on.
If you would like to learn more about cookies, https://www.aboutcookies.org.uk/ provides easy to follow information, should you wish to disable cookies, you will also find information on how to do this across different browsers.
| Name | Purpose | Domain name | Expiration time | Provider | Type |
|---|---|---|---|---|---|
| Google consent | This cookie saves your cookie preferences for this website. You can change these or withdraw your consent easily. | rockdoor.com | a year | Cookie | |
| Google consent | This cookie saves your cookie preferences for this website. You can change these or withdraw your consent easily. | rockdoor.com | Persistent | Local storage | |
| google-id | This cookie contains your unique ID so Google can identify unique visitors to this website. | rockdoor.com | Persistent | Local storage | |
| Login | This cookie is set to store your session data | rockdoor.com | Session | Cookie | |
| PHPSESSID [2x] | Cookie generated by applications based on the PHP language. This is a general purpose identifier used to maintain user session variables. It is normally a random generated number, how it is used can be specific to the site, but a good example is maintaining a logged-in status for a user between pages. | www.rockdoor.com, rockdoor.com | Session | Cookie |
| Name | Purpose | Domain name | Expiration time | Provider | Type |
|---|---|---|---|---|---|
| _ga [2x] | Registers a unique ID for a website visitor to track how the visitor uses the website. The data is used for statistics. Data transfer to third countries: USA. Google LLC. is certified under the Data Privacy Framework, indicating that your rights as a data subject can be guaranteed. | .rockdoor.com, rockdoor.com | 2 years | Google LLC. | Cookie |
| _ga_******** | This cookie stores a unique ID for a website visitor and tracks how the visitor uses the website. The data is used for statistics. Data transfer. to third countries: USA. Google LLC. is certified under the Data Privacy Framework, indicating that your rights as a data subject can be guaranteed. | .rockdoor.com | 2 years | Google LLC | Cookie |
| cgAnalytics | To improve functionality and to help measure the amount of page visits and traffic sources our site receives, provided by The Crown Oil Group. | rockdoor.com | Session | Cookie | |
| klaviyoOnsite | This cookie is set by Klaviyo in relation to our order notification system. It manages tracking and shipping updates, among other things. | rockdoor.com | Persistent | Local storage |
| Name | Purpose | Domain name | Expiration time | Provider | Type |
|---|---|---|---|---|---|
| __kla_id | This cookie is being set by Klaviyo in relation to our order notifications system. It handles tracking and shipping updates among other things. | www.rockdoor.com | 2 years | Cookie | |
| VISITOR_INFO1_LIVE | This cookie allows YouTube to check bandwidth usage. | .youtube.com | 6 months | YouTube | Cookie |
| YSC | Register unique IDs and keep statistics on which videos users have viewed from YouTube. | .youtube.com | Session | YouTube | Cookie |
| Name | Purpose | Domain name | Expiration time | Provider | Type |
|---|---|---|---|---|---|
| _fbp | This cookie is used by Facebook for advertising purposes and conversion tracking. | .rockdoor.com | 3 months | Meta Inc. | Cookie |
| _gcl_au | This cookie is set by Google Adsense for experiments with 'cross-website' advertising. | .rockdoor.com | 3 months | Google LLC | Cookie |
| _gcl_ls | The “_gcl_ls” cookie is used for conversion tracking in Google Ads and Google Tag Manager to measure advertisement performance. | rockdoor.com | Persistent | Google LLC | Local storage |
| _hjAbsoluteSessionInProgress | This cookie is being set by Hotjar for performance and analytics purposes. | rockdoor.com | a day | Cookie | |
| _hjFirstSeen | This cookie is being set by Hotjar for performance and analytics purposes. | rockdoor.com | a day | Cookie | |
| _hjid | Hotjar cookie. This cookie is set when the customer first lands on a page with the Hotjar script. It is used to persist the random user ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID. | rockdoor.com | 60 years | Cookie | |
| _hjIncludedInPageviewSample | This cookie is being set by Hotjar for performance and analytics purposes. | rockdoor.com | 2 hours | Cookie | |
| _pin_unauth | This cookie is being set in relation to Pinterest Marketing | .rockdoor.com | a year | Cookie | |
| ar_debug | This cookie stores and tracks conversions | .pinterest.com | a year | Cookie | |
| IDE | Cookie from Double Click (Google) which helps us to analyze and optimize our advertising campaigns. | .doubleclick.net | a year | DoubleClick (Google) | Cookie |
| lastExternalReferrer | This item is used to determine the origin of your visit. | rockdoor.com | Persistent | Local storage | |
| lastExternalReferrerTime | This item is used for visitor evaluation | rockdoor.com | Persistent | Local storage | |
| test_cookie | This cookie is set by DoubleClick net (owned by Google) to determine whether the website visitor's browser supports cookies. Data transfer to third countries: USA. Google LLC. is certified under the Data Privacy Framework, indicating that your rights as a data subject can be guaranteed. | .doubleclick.net | 15 minutes | Google LLC | Cookie |
| VISITOR_PRIVACY_METADATA | This cookie is used to track and enrich the users privacy settings on Youtube. | .youtube.com | 6 months | Youtube (Google LLC) | Cookie |
| Name | Purpose | Domain name | Expiration time | Provider | Type |
|---|---|---|---|---|---|
| $last_referrer | This cookie has not yet been given a description. Our team is working to provide more information. | rockdoor.com | Persistent | Local storage | |
| $referrer | This cookie has not yet been given a description. Our team is working to provide more information. | rockdoor.com | Persistent | Local storage | |
| __kl_key | This cookie has not yet been given a description. Our team is working to provide more information. | rockdoor.com | Persistent | Local storage | |
| kl-post-identification-sync | This cookie has not yet been given a description. Our team is working to provide more information. | rockdoor.com | Persistent | Local storage |
30 Years of Innovation
For almost 30 years, we’ve been redefining what a door can be. From signature styles and striking glass designs to pioneering construction and unmatched security, our innovations have earned the trust of more than one million homeowners throughout the UK.
Unique Doors
Every Rockdoor is uniquely made to reflect your personal taste, not just for how it looks, but for how it feels the moment you step through.
Customised Glass
With Rockdoor, each glazing design is crafted individually to strike the perfect balance of light, privacy, and personality for your home.
Standout Colours
Make an unforgettable impression with Rockdoor’s carefully curated colour range, designed to complement any style and last for years.
Highly Secure
Rockdoors are made to measure, never cut to fit, and with a reinforced inner frame, precision engineering, and multi-point locking systems, they are guaranteed to protect what matters most.
Warm & Cosy
There’s nothing like walking into a warm, cosy home. A Rockdoor helps make that welcome a little more comforting, every day — without you even thinking about it.
Unique Doors
Every Rockdoor is uniquely made to reflect your personal taste, not just for how it looks, but for how it feels the moment you step through.
Customised Glass
With Rockdoor, each glazing design is crafted individually to strike the perfect balance of light, privacy, and personality for your home.
Standout Colours
Make an unforgettable impression with Rockdoor’s carefully curated colour range, designed to complement any style and last for years.
Highly Secure
Rockdoors are made to measure, never cut to fit, and with a reinforced inner frame, precision engineering, and multi-point locking systems, they are guaranteed to protect what matters most.
Warm & Cosy
There’s nothing like walking into a warm, cosy home. A Rockdoor helps make that welcome a little more comforting, every day — without you even thinking about it.
Trusted Local Installers
Our wide network of 200+ Rockdoor Trusted Installers will help you choose your perfect door, carry out a hassle-free survey, provide you with an estimate and help plan your installation.
Case Studies to Inspire
To help you make a confident choice, we’ve brought together a collection of case studies showcasing how homeowners have chosen Rockdoor as their premium door of choice, and how it has elevated both the look and feel of their homes.
Design your dream door with the Rockdoor 3D Door Designer.
Choose unique styles, colours, and glass, then visualise on your home.
We are different.
We are Rockdoor.
Rockdoor stands in a league of its own because it’s engineered as a complete security and performance system. Every Rockdoor is built to order—crafted to look exceptional and last a lifetime. The result is a Rockdoor offering outstanding strength, efficiency, and long-lasting reliability, paired with style to suit any home.
